(772) 732-2699
(772) 210-4546

Frequently Asked Questions

For St. Lucie County Residents we do not charge any delivery or set up fees. We deliver to parts of Indian River County and Martin County as well. Please call or text us at 772-732-2699 or 772-210-4546 to get you an accurate delivery quote. 

For credit cards or debit card payments we do charge a 3.7% processing fee on top of your total. This fee can be avoided through cash payments and Zelle payments. However the deposit must be paid through credit or debit card.

As we’ve grown and gotten bigger we decided it was necessary to make one for all booking and reservation questions and concerns. You may still use the 772-210-4546 number but for a faster response we encourage using our 772-732-2699.

For questions or concerns on the event date for delivery/pick up/troubleshooting please use 772-210-4546.

 

Our rental prices are the same rate for the duration of your event. Blow It Up Bounce House tries our best to accommodate to all our customers requests, however, we operate on a first come first serve basis. We do offer overnight rentals for a overnight fee. If requested ahead of time, (depending on the day), a late pick up fee can be avoided!

We also offer specials and promos for multi-day rentals. Second day rentals starting at 50% off!

We ask that you the customer verifies there is enough clearance to get the inflatable in and out as well as enough clearance to set up the inflatable. We provide the dimensions of each inflatable in the description.

It is important you verify that our dolly is able to access the desired location otherwise we will not be able to deliver your inflatable! This includes a minimum 3″ opening as well as the path is completely free of any obstructions.

We ask you let us know ASAP when you decide to cancel. The $50 deposit is NONREFUNDABLE under any customer cancellations.

We encourage our customers to review hourly weather conditions as it could only be raining for a short part of the day. We will cancel and refund events that cannot be set up due to extreme weather conditions.

If the bounce house is set up, no refunds or rain checks will be issued. 

All quotes are sent to review before you are able to complete the rental agreement and deposit. This process normally takes less than 24hrs but can take up to 48hrs. Quotes received over the weekend tend to take more time for approval. 

Because we send out so many emails, they tend to end up to in spam, please double check your spam and search for blowitupbouncehouse@gmail.com. If you do not receive a rental agreement after 48hrs you can reach out to 772-732-2699.

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